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ADA Grievance/Complaint Procedure

ADA Grievance/Complaint Procedure

Town of Millville

ADA Title II/Section 504 Complaint Policy Procedure

Title II of the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act protects qualified individuals with a disability against discrimination based on their disability. Under Title II of the ADA, the Town of Millville is required to ensure that all of their programs, services, and activities are accessible to individuals with disabilities.

The Town of Millville does not discriminate against individuals with disabilities in any/all services, programs, or activities that Town of Millville provides. Additionally, the Town of Millville does not exclude individuals from their services, programs, or activities.

The Town of Millville has adopted this grievance procedure which provides for a prompt and equitable resolution of complaints alleging any action prohibited by the U.S. Department of Justice regulations including but not limited to Title II of the Americans with Disabilities Act and Section 504 of the Rehabilitation Act of 1973, 42 U.S.C. 794.

Filing an ADA Complaint

Any person, by themselves or by a representative, organizations or business entities that believe they have been subjected to discrimination or retaliation prohibited by Title II of the Americans with Disabilities Act of 1990 (ADA) and Section 504 of the Rehabilitation Act of 1973 (Section 504) may file a complaint.

Timeframe for Filing Complaints

Complaints must be filed within 180 days of the last date of the alleged discrimination unless the time for filing is extended at Town of Millville’s Title II Coordinator’s discretion. The filing date of the complaint is the earlier of:

(1) the postmark of the complaint, or

(2) the date the complaint is received by any office authorized to receive complaints.

Items Not Considered a Complaint

Anonymous complaints, inquiries seeking advice or information, courtesy copies of court pleadings, courtesy copies of complaints addressed to other local, State, or Federal agencies, newspaper articles and courtesy copies of internal grievances are examples of items that are not considered a complaint, unless the item contains a signed cover letter specifically asking that the agency take action concerning the allegation.

ADA Complaint form:

https://www.ada.gov/CRT-ReportPDF-Sep2021.pdf